Visitor Management

A Designated Caregiver (DCG) is someone who is linked to a patient with special privileges to both allow and restrict visitors to the patient. Essentially if a DCG is not signed in to a patient at the time a new visitor tries to sign in, they will not be admitted unless they are on the “Approved Visitor” list, which is controlled by the Designated Caregiver. This is a perfect solution for hospitals with pediatric and children centers who want to add another level of customer service for patients and caregivers. 

Visitor management kiosks are designed to complement the desktop workstation by diverting certain workflows to the kiosk and away from the front desk. Implementing a kiosk solution will help with shortage of staff and to expedite the check in process for visitors. 

A self-service kiosk allows for security or receptionists to tend to other duties, as well as companies opening back up some will choose not to bring back all staff. Visitor Management Systems allow for walk-in Visitors to be processed 100% at the kiosk device, which can save time and money from the traditional walk-in registration. 

There are a few key features that are essential for processing this walk-in Visitor workflow. These are:

STOPware is excited to announce our SUMMER BLOG SERIES: Self-Registration Kiosks. And our first topic to tackle is how to deploy a contactless process for visitor registration. 

A popular post-pandemic requirement for visitor management is a contactless process to check-in and check-out visitors in a safe way. Today, more so than ever, visitors are required to have an appointment before arriving on site and upon arrival, will have some sort of check in process to further validate their information.

Healthcare facilities everywhere have many challenges when it comes to managing their visitor population. From unwarranted visitors to maintaining patient’s privacy, there comes a new layer of security problems when it comes to underage patients. Not only do underage patients have a different set of rules and guidelines, it is also critical to maintain customer service levels for both patients and caregivers. Because of this it is important to consider choosing a Visitor Management Solution that has a Designated Caregiver functionality set to help streamline this process.

Throughout this last year, most facilities and companies were forced to close down for an extended period of time. As places started opening back up and allowing visitors on site, companies were required to take a closer look at who was on site, where they were going and if they were safe to enter. This blog post focuses on ways a Visitor Management System can add an extra layer of security within your facility today.

The COVID-19 pandemic paused life as we know it over one year ago. Many workers and students found themselves in the office or classroom one day, and then scrambling to find a suitable space at home the next. Now, as many stay-at-home orders begin to expire, federal, state, and local governments are implementing plans to reopen businesses. Many businesses are also deciding when is the right time to bring staff back to work, and it is critical to have detailed strategies and protocols in place before bringing staff back to the office.

Many businesses are following the CDC guidelines to, “conduct an on-site symptom assessment, including temperature screening, prior to each visit. Ideally, screening should happen before the individual enters the facility.” It is stated that 88% of individuals with COVID-19 show signs of a fever, therefore temperature screening is one of the most practical ways to help potentially infected individuals from interacting with others.

During the COVID-19 pandemic, many companies were forced to shut their doors for an extended period of time. For the companies that had to remain open, they now had very strict rules on who was allowed to be on site and were required to follow certain measures to help flatten the curve.