designated caregivers

A Designated Caregiver (DCG) is someone who is linked to a patient with special privileges to both allow and restrict visitors to the patient. Essentially if a DCG is not signed in to a patient at the time a new visitor tries to sign in, they will not be admitted unless they are on the “Approved Visitor” list, which is controlled by the Designated Caregiver. This is a perfect solution for hospitals with pediatric and children centers who want to add another level of customer service for patients and caregivers. 

Healthcare facilities everywhere have many challenges when it comes to managing their visitor population. From unwarranted visitors to maintaining patient’s privacy, there comes a new layer of security problems when it comes to underage patients. Not only do underage patients have a different set of rules and guidelines, it is also critical to maintain customer service levels for both patients and caregivers. Because of this it is important to consider choosing a Visitor Management Solution that has a Designated Caregiver functionality set to help streamline this process.