How to Efficiently Administer COVID Pre-Screening Health Questionnaires to Visitors & Employees

The outbreak of the COVID-19 pandemic changed the rules for everyone, governments issued guidelines to help protect people from the virus but businesses suffered. A balance was needed, one that stemmed the spread of the virus while letting businesses get back to work. As companies begin to reopen, they must assess how to effectively create a safe workplace, adhere to governmental compliance requirements, and reduce liability. From daily pre-entry health surveys, to on-site temperature checks, to technology for contact tracing and thermal cameras, organizations are searching for the best methods of making sure all employees and staff are well enough to enter the facility, without incurring prohibitive costs, taking up valuable time, or violating the privacy of both employees and visitors.

Daily health and symptom attestations are the most common and often the most cost-effective way for companies to implement a symptom check-in for anyone entering a building. Basically, an attestation is a confirmation or an official verification that a statement is true or authentic. In the pandemic age, a health attestation is a series of questions that helps determine if a person is exhibiting symptoms of the COVID-19 virus.

The daily pre-entry health survey form or attestation requires employees, staff, and visitors to answer questions such as:

  • Do you have a fever (100.4° F or higher)?
  • Are you experiencing a new cough that you cannot attribute to another health condition?
  • Are you experiencing shortness of breath that you cannot attribute to another health condition?
  • Have you been in contact with someone diagnosed with COVID-19?

Attestations help healthcare organizations, corporate facilities, and government agencies collect the information they need — without the need for back-and-forth phone calls, emails, or exposing more people to the virus. Whether you’re collecting patient self-assessments or monitoring your workplace’s safety practices, these questions facilitate an informed decision about who you allow into a facility.

A quick Internet search returns readymade templates and forms that make it easier to ask the correct questions and to assess the responses. Another resource is the Centers for Disease Control Website ( that contains a host of information for all business sectors. However, organizing and managing a daily form is cumbersome and complicated to roll out, especially for multi-site organizations, not to mention the challenge of enforcing the attestation when it comes to physical access to the building.

One solution is to administer a contactless health survey using a Visitor Management System. These systems deliver an on-premise security platform designed to enhance the safety of corporate or manufacturing buildings, schools, healthcare facilities, or any other business where knowing who is in your building is important.

Visitor Management Systems are also ideal for automating and enforcing health surveys at a single site or across multiple locations to help organizations comply with guidance from local health authorities. Screening visitors on premises for symptoms of COVD-19 is a vital operation and one that can lead to stress for front-desk personnel as well as the employee or visitor. Filling out forms, looking for credentials, and answering question after question can lead to a poor first-impression of the business. A visitor management system streamlines this process and can alleviate these issues by incorporating an automated pre-screening solution that handles most of the work online. This contactless, remote attestation and registration management functionality of a visitor management system allows companies to grant and revoke access, update door schedules, and customize their health screening procedures from a single interface. With flexible configuration options, most visitor management systems enforce physical door security for any size business, without the need to hire additional staff to guard doors or to collect forms.

Using a visitor management system to administer health attestation is a contactless, real-time solution that keeps employees and visitors safe. Anyone requiring entrance to a building can simply access the form from their smartphone or home computer, answer the questions, and receive a decision instantly. Many visitor management systems allow phone-as-a-credential so an employee or visitor with access rights simply scan their phone at an entrance. These systems also integrate barcode or QR code scanners so front-desk personnel can simply scan the e-visit pass (either printed or displayed on a mobile device) from a distance to capture all visitor registration information and instantly print a visitor badge. This touchless system minimizes person-to-person contact and offers an efficient way to register, confirm, and track visitors throughout the facility.

A visitor management system is an ideal solution for administering, recording, and managing health attestation forms, but these systems do much more. Visitor management systems give you total control over the flow of people into and out of your facility. Whether you manage a multi-tenant commercial building or handle security for a manufacturing plant, knowing who is in the building enhances the safety and security of your employees, assets, and your guests. An on-premise solution handles all aspects of visitor management, from pre-registration to performing security checks to printing badges and producing reports, and typically offer these benefits:

  • Improve Efficiency: Automatically capture detailed visitor information for quick check-in.
  • Enhance Security: Instantly print badges that restrict visitor movement based on category, destination, duration.
  • Streamline Registration: Pre-register visitors in advance to automate sign-in policies and to create a contactless sign-in process adding an additional layer of protection.
  • Scalable: Add modules to handle more and varied visitors as your business grows.