I have a license to add to PassagePoint Global, does the product key have to be entered on the main server or can you add it from a client PC? Also do you have to go online to the download file?

The licenses can be added from client machines, but the person doing it must be an admin or someone who is allowed to access the Product License screen.
If the computer you are adding the license on does not have internet connection, then you would have to use the Manual License Entry. With Manual License Entry, PassagePoint will automatically register your product and download the license files.

Note: You will need to enter the Machine ID shown when you are on the Add License screen to download the files. To begin, open a web browser and go to https://visitorbadging.com/register and follow the instructions to download each license file. Use the "Load License..." button on the Add License screen on the Client machine with no internet access to load the license into PassagePoint.


  1. Enter your Product Key, Machine ID and Required Registration Information
  2. Click the "Register & Download License File" button
  3. Save the license file to your hard drive (or a floppy disk if it needs to be moved to a separate machine)
  4. Return to the PassagePoint Product Key Manual Entry screen
  5. Click the "Load License" button
  6. Repeat this process for each Product Key