What should I do if I get a "file not found" error when launching PassagePoint under a non-admin PC log-in?

Give full permissions to the Docucap folder

C:\Program Data\Docucap

If you do not have hidden folders enabled; follow the steps below to enable hidden folders:

  1. Open windows explorer
  2. File> Organize> select "Folder and search options"
  3. In the Folder Options window> select the "View" tab
  4. Select radio button "Show hidden files, folders, and drives"
  5. Hit "Apply" then "OK"

Then Program Data will be visible in the root of C: