Give full permissions to the Docucap folder
C:\Program Data\Docucap
If you do not have hidden folders enabled; follow the steps below to enable hidden folders:
- Open windows explorer
- File> Organize> select "Folder and search options"
- In the Folder Options window> select the "View" tab
- Select radio button "Show hidden files, folders, and drives"
- Hit "Apply" then "OK"
Then Program Data will be visible in the root of C: