How do I backup my database before performing a PassagePoint upgrade?

It is IMPORTANT you make sure you make backups before the update.

Database steps for postgresql. (If running MS SQL server or Oracle, please consult your DBA)

1) Start->all programs->postgress->PGAdmin III
2) Double-click on PostgreSQL Database Server 8.2
3) Login w/amber as the password (unless you've changed it)
4) Once logged in, expand the directory until you can highlight the amber database and do a back-up (use the settings below)

5) Copy the entire config folder - (C:\PPGlobal\Config) and paste onto another location as a back up