In order to capture extra CCure9000 logs, add the following lines to tomcat/pp/webapps/WEB-INF/classes/log4j.xml file:
<logger name=“slate.server.resource.acs" additivity="false">
<level value="debug"/>
<appender-ref ref="async"/>
</logger>
<logger name=“lime.xml" additivity="false">
<level value="debug"/>
<appender-ref ref="async"/>
</logger>
Then restart the PassagePoint server from the windows service panel to take this change into account.
This will print debug messages to tomcat/logs/ppserver-stdout-<date>.log file