Frequently Asked Questions

What is the max number of names PassagePoint's intellihint feature can display?

The value by default is 25 but you can update this number. There is a setting named "maxHintRecords" available in screen policy of all screens (Pre-Reg, RapidReg, etc) as well as Kiosk. From there you can increase this number. There is no upper limit set for it.

What is the max number of names PassagePoint's intellihint feature can display?

The value by default is 25 but you can update this number. There is a setting named "maxHintRecords" available in screen policy of all screens (Pre-Reg, RapidReg, etc) as well as Kiosk. From there you can increase this number. There is no upper limit set for it.

What is the max number of names PassagePoint's intellihint feature can display?

The value by default is 25 but you can update this number. There is a setting named "maxHintRecords" available in screen policy of all screens (Pre-Reg, RapidReg, etc) as well as Kiosk. From there you can increase this number. There is no upper limit set for it.

What is the max number of names PassagePoint's intellihint feature can display?

The value by default is 25 but you can update this number. There is a setting named "maxHintRecords" available in screen policy of all screens (Pre-Reg, RapidReg, etc) as well as Kiosk. From there you can increase this number. There is no upper limit set for it.

Does PassagePoint encrypt data while in transit? If so, how?

PassagePoint uses a Secure Socket Layer or SSL conduit to move data from the client to the server. All data in transit is protected.

Does PassagePoint encrypt data while in transit? If so, how?

PassagePoint uses a Secure Socket Layer or SSL conduit to move data from the client to the server. All data in transit is protected.

Does PassagePoint encrypt data while in transit? If so, how?

PassagePoint uses a Secure Socket Layer or SSL conduit to move data from the client to the server. All data in transit is protected.

​Does the HL7 data for PassagePoint reside locally or in the cloud? ​How is the local system encrypted and secured?

All data resides on the customer’s network. The data is temporarily stored on a password secured database. Once the patient is discharged the patient information is deleted.

​Does the HL7 data for PassagePoint reside locally or in the cloud? ​How is the local system encrypted and secured?

All data resides on the customer’s network. The data is temporarily stored on a password secured database. Once the patient is discharged the patient information is deleted.

​What is included in the HL7 data stream for PassagePoint?

The PassagePoint HL7 module is only set to "listen" for the Patient’s First Name, Last Name, Unique Identifier (Typically the MRN), Nursing Unit, Room Number and bed Number. No PHI or PII information is gather and we do not violate HIPPAA!

​What is included in the HL7 data stream for PassagePoint?

The PassagePoint HL7 module is only set to "listen" for the Patient’s First Name, Last Name, Unique Identifier (Typically the MRN), Nursing Unit, Room Number and bed Number. No PHI or PII information is gather and we do not violate HIPPAA!

Does the PassagePoint HL7 interface require a VPN tunnel?

PassagePoint Global is a Client-Server product and as such is hosted on the customers network. STOPware uses an HL7 listener on the network. No data leaves the customers network.

Does the PassagePoint HL7 interface require a VPN tunnel?

PassagePoint Global is a Client-Server product and as such is hosted on the customers network. STOPware uses an HL7 listener on the network. No data leaves the customers network.

How does PassagePoint connect to our internal personnel database?

PassagePoint can link to multiple types of Employee Directories for real-time look ups. Typically, Customers are linking PassagePoint to Active Directory via LDAP. 

How does PassagePoint connect to our internal personnel database?

PassagePoint can link to multiple types of Employee Directories for real-time look ups. Typically, Customers are linking PassagePoint to Active Directory via LDAP. 

Can an iPad wirelessly connect to a badge printer?

PassagePoint is not compatible with an iPad, but this can be achieved using a Windows tablet, such as a MS Surface Pro, connected via wireless network

Can an iPad wirelessly connect to a badge printer?

PassagePoint is not compatible with an iPad, but this can be achieved using a Windows tablet, such as a MS Surface Pro, connected via wireless network

Can an iPad wirelessly connect to a badge printer?

PassagePoint is not compatible with an iPad, but this can be achieved using a Windows tablet, such as a MS Surface Pro, connected via wireless network

Can an iPad wirelessly connect to a badge printer?

PassagePoint is not compatible with an iPad, but this can be achieved using a Windows tablet, such as a MS Surface Pro, connected via wireless network

Can PassagePoint print access barcodes on a visitor badge to open turnstiles?

Yes - PassagePoint can be configured to automatically generate access numbers (for supported Access Control Systems) as a 1D or 2D barcode to open turnstiles.

Can PassagePoint print access barcodes on a visitor badge to open turnstiles?

Yes - PassagePoint can be configured to automatically generate access numbers (for supported Access Control Systems) as a 1D or 2D barcode to open turnstiles.

Can PassagePoint print access barcodes on a visitor badge to open turnstiles?

Yes - PassagePoint can be configured to automatically generate access numbers (for supported Access Control Systems) as a 1D or 2D barcode to open turnstiles.

Can PassagePoint print access barcodes on a visitor badge to open turnstiles?

Yes - PassagePoint can be configured to automatically generate access numbers (for supported Access Control Systems) as a 1D or 2D barcode to open turnstiles.

Is PassagePoint compatible with S2 Access Control?

Yes - PassagePoint has a seamless integration with S2. The integration allows temporary credentials (cards, barcodes, etc) to be assigned to Visitor.

Is PassagePoint compatible with S2 Access Control?

Yes - PassagePoint has a seamless integration with S2. The integration allows temporary credentials (cards, barcodes, etc) to be assigned to Visitor.